Sprint Sucks!

I recently received an email from my ISP stating that they would be discontinuing my service on 7/31/08 due to a recent FCC decision about bandwidth blah, blah, blah. That was a bit irksome, but I guess it's not really their fault.
Let me start by saying that we depend on the Internet to an unhealthy extent at our house and we have a setup that suits us perfectly. We have a receiver for Sprint Broadband Direct on our rooftop, and a cable that runs to our modem, then a hub which has an Ethernet connection wired to our "command center" (the only desktop) and wireless connections which my husband and I both tap into for our notebooks. I use the connection to manage all of our family finances online (Who actually writes paper checks anymore-I mean really!). I also use it to pipe into my office computer when I need to work from home. I use it to research, keep an eye on the kids' grades, price-shop, keep in touch with family and friends, find out what's going on in the world and of course inconsistently post on my blog (sorry about that, I'll try to do better). My husband uses it to track his schooling and can also often be found either playing WOW or checking out his favorite message board StarDestroyer.net. Our kids are also into it, checking email, getting homework help, the list could go on and on, even our tivo uses it. We got rid of our traditional land line a few years ago and have never looked back, working solely off of our internet connection and cell phones.
All of this goes to show that without our internet we would be lost. It took me some time but I was able to find a suitable replacement with our cable company, Comcast. We got a 'bundle' deal where we are going to be able to get that and cable TV on the same bill. We'll see how that works out.
But anyway, onto why Sprint sucks. I called the number given on the email and they couldn't help me, it actually turned out that the number was for Nextel, you know, the walkie talkie guys who partner with Sprint. I got a new number from them to try to talk to the right people. When I finally got someone on the phone they weren't the right people so they gave me another number. I played this game a couple of times until I had my fill and tried the live chat option. Again no help, none of the reps I talked to or chatted with were even aware that Sprint offered the kind of service I have with them, I explained that they did and I had been using that particular service since 2001 and that Sprint had been taking $50 a month directly from my checking account for the privilege. After almost three hours, I eventually gave up, printed the chat record, and called my bank. They agreed to let me disallow any further drafts from my account from Sprint. I figured that if they stopped getting money they would either a, get in contact with me, or b, cancel my service early, which was what I was trying to do in the first place.
Anyway, as previously stated, Sprint sucks!

BTY, all of our earthlink email addresses that we have through sprint are still active. I will get the new ones out to our contacts as soon as I know what they will be.